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    Indicate to which extent you agree with the following statements:

    1. The general communication with HyTEPS pleases me

    2. The delivered product(s) meet my expectations


    3. The HyTEPS employee worked safely and used the correct personal protection equipment


    4. The HyTEPS employee was competent and left a professional impression


    5. I am satisfied with the technical explanation that HyTEPS provided


    6. The support of HyTEPS during the engineering phase was as expected



    7. I am satisfied with the commissioning report


    8. I am pleased with the collaboration with HyTEPS


    9. The way in which HyTEPS handles comments, problems and complaints meets my expectations



    10. HyTEPS fulfills their promises


    Explanation or remark (if any) on statements above:


    The following two questions are open questions:

    11. How did you experience the service HyTEPS provided?


    12. How can HyTEPS improve its services?


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