Company name:
    Contact Person:

    Please indicate to which extent you agree with the following statements:

    1. The general communication with HyTEPS pleases me

    2. I am satisfied with the response time to the failure report

    3. The HyTEPS employee worked safely and used the correct personal protection equipment

    4. The HyTEPS employee was competent and left a professional impression

    5. The HyTEPS employee worked precise and had the right equipment with him

    6. I am satisfied with the service of HyTEPS

    7. The solutions to the failure/problem or the repair meet my expectations

    8. I am pleased with the collaboration with HyTEPS

    9. HyTEPS fulfills their promises

    Explanation or remark (if any) on statements above:

    The following two questions are open questions:

    10. How did you experience the service HyTEPS provided?

    11. How can HyTEPS improve its services?