HomeCustomer Satisfaction: Repair and Failures
Please indicate to which extent you agree with the following statements:
1. The general communication with HyTEPS pleases me Strongly disagreedisagreeagree nor disagreeagreestrongly agree
2. I am satisfied with the response time to the failure report Strongly disagreedisagreeagree nor disagreeagreestrongly agree 3. The HyTEPS employee worked safely and used the correct personal protection equipment Strongly disagreedisagreeagree nor disagreeagreestrongly agree 4. The HyTEPS employee was competent and left a professional impression Strongly disagreedisagreeagree nor disagreeagreestrongly agree 5. The HyTEPS employee worked precise and had the right equipment with him Strongly disagreedisagreeagree nor disagreeagreestrongly agree 6. I am satisfied with the service of HyTEPS Strongly disagreedisagreeagree nor disagreeagreestrongly agree 7. The solutions to the failure/problem or the repair meet my expectations Strongly disagreedisagreeagree nor disagreeagreestrongly agree 8. I am pleased with the collaboration with HyTEPS Strongly disagreedisagreeagree nor disagreeagreestrongly agree 9. HyTEPS fulfills their promises Strongly disagreedisagreeagree nor disagreeagreestrongly agree
Explanation or remark (if any) on statements above:
The following two questions are open questions:
10. How did you experience the service HyTEPS provided?
11. How can HyTEPS improve its services?
Ik agree to the Privacy Policy of HyTEPS *