20 December 2025

Do you also offer 24/7 service and support?

For contract customers with critical processes, we can make specific SLA agreements on response times and availability outside office hours. Standard outages are dealt with within [...]

Read more
20 December 2025

What happens when fans are not replaced on time?

Fans are wear parts. When they fail or foul, cooling capacity decreases. Sensitive electronics become too hot, leading [...]

Read more
20 December 2025

Do you also check Power Quality during maintenance?

Yes, we read logs and do snapshots to see if the filter is still functioning correctly and the [...]

Read more
20 December 2025

Why does firmware need to be updated if the system is working well?

"Don't fix what isn't broken" doesn't apply here. Firmware updates often include essential improvements in control algorithms, security and efficiency. [...]

Read more
20 December 2025

What does a filter service cost?

Costs depend on the type of system, power, number of units and location of your business. We [...]

Read more
20 December 2025

Is a service contract mandatory when purchasing a system?

No, a contract is not mandatory, but highly recommended. Without demonstrable maintenance, it often expires over time [...]

Read more
20 December 2025

Does HyTEPS also perform maintenance on brands not supplied by you?

a, in many cases they do. We can service third-party systems, provided we have access to the necessary [...]

Read more
20 December 2025

What is the difference between preventive and corrective maintenance?

Preventive maintenance is planned and focused on preventing problems (similar to the 'MOT' and turn for your car). [...]

Read more
20 December 2025

Can I also do the maintenance myself with my own technical department?

Basic exterior cleaning and display reading is possible. However, internal inspection requires specialised knowledge of power electronics [...]

Read more
20 December 2025

How often does an Active Harmonic Filter need maintenance?

We recommend inspection and maintenance at least once a year. In environments with a high dust load, [...]

Read more
20 December 2025

Is monitoring mandatory for insurance?

Increasingly so. Insurers often require periodic inspections (such as SCIOS Scope 8/10/12) or continuous monitoring for larger installations to prevent fire risks [...]

Read more
20 December 2025

What exactly does commissioning by HyTEPS entail?

This means that we do not leave until the system is working. We physically check the installation of meters in the [...]

Read more
20 December 2025

Do I always need an internet connection for monitoring?

Not necessary. Monitoring can be done locally (offline), with data stored on the meter or a local server. However, for [...]

Read more
20 December 2025

Can I link the HyTEPS EMS to my solar panels and battery?

Yes, absolutely. Our EMS is brand-independent and can communicate with various inverters, battery systems (BESS) and charging stations. This allows you to energy [...]

Read more
20 December 2025

What is the fundamental difference between energy monitoring and Power Quality monitoring?

Energy monitoring focuses on quantity: how many kWh do you consume, where and when? It focuses on costs and savings. Power [...]

Read more
20 December 2025

Can you also help when the design is already complete?

Absolutely. We often carry out a 'Design Review' or 'Second Opinion' on existing installer designs. We review the design [...]

Read more
20 December 2025

What data do you need for a simulation?

For a basic simulation, we need the Single Line Diagram and the specifications of transformers, cables and large consumers. [...]

Read more
20 December 2025

Does a Digital Twin also make sense for smaller installations?

Yes, especially when complex components such as variable speed drives or PV systems are present. Even in smaller installations, resonances or overloads can [...]

Read more
20 December 2025

What is the difference between a measurement and a simulation?

A Power Quality measurement analyses the current situation ("the patient is sick now"). A simulation predicts future behaviour ("if we [...]

Read more
20 December 2025

Do you work internationally?

Yes, absolutely. Although our headquarters and heart are in the Netherlands, our services reach worldwide. Our engineers regularly fly out to [...]

Read more
20 December 2025

Can you find the cause of a faulty frequency converter?

Yes, this is a common problem. Often the cause is voltage dips or harmonic contamination affecting the input stage of the [...]

Read more
20 December 2025

My installation complies with NEN 3140, why do I still have faults?

NEN 3140 is a safety inspection focusing on touch hazard and fire safety at a basic level. It does not look at the quality of the [...]

Read more
20 December 2025

Do you also provide a solution after measurement?

Absolutely. We are not an inspection agency that just diagnoses a problem. We recommend concrete solutions, such as harmonic filters or capacitor banks, and [...]

Read more
20 December 2025

What is the difference between Power Quality and EMC?

Power Quality deals with the quality of the power supply up to frequencies of about 2.5 kHz (harmonics, dips). EMC (electromagnetic compatibility) [...]

Read more
20 December 2025

Do you also measure magnetic radiation?

Yes, we carry out EMF (Electromagnetic Fields) measurements. We often do this in office buildings, hospitals or near heavy transformers to [...]

Read more
20 December 2025

Can I rent a meter and send the data myself?

This is possible, but we often advise against it for complex problems. Meter placement (correct phase sequence, type of current clamps) [...]

Read more
20 December 2025

What does a grid analysis cost?

Costs depend on the duration, number of measurement points and complexity of the analysis. Contact us for [...]

Read more
20 December 2025

Should the power be off during meter installation?

In most cases, they don't. Our engineers are trained to work safely in the vicinity of live parts and [...]

Read more
20 December 2025

How long does a Power Quality measurement take?

For a complete analysis in accordance with standard EN 50160, we recommend a minimum of one week (7 days). This ensures that [...]

Read more